Thanks for shopping at ShopAnanke.com!
We hope that you are completely satisfied with your purchase. In the event that you are not, we're here to help.
Returns & Refunds
Did we make the mistake? We hope not, but if we did...
Returns are easy. Let us know within 7 days and we will send a return label that you can use to ship the item back! Just repack the item in the shipping box, place the return label on the box and drop at the USPS! Once received, we will process to verify the item(s) and apply the credit due to your original form of payment. If you purchased with a cash gift card (Visa or Mastercard gift care), a check will be mailed within 7-10 business days.
Did you decide the item wasn't what you wanted? We are sorry that you weren't satisfied, but...
Returns are simple. Contact us at [email protected] and we will issue a Return Authorization number along with the return address. Your return must be post-marked within 10 calendar days from the date you received it. Final sale items are non-returnable and non-refundable. If you are within that 10-day window, it is important to return the items in their original product packaging and in the original condition (unused, unworn, and unopened). Repack the item in the same or similar shipping box with appropriate packing materials to keep the item safe during shipping. Remember include a copy of the Return Authorization inside the package. We suggest that you request tracking information from the carrier. Please note that shipping is non-refundable.
Once we receive your item we will process it to determine the amount of the refund. If a return is approved, we will initiate a refund to the original method of payment. If you purchased with a cash gift card, a check will be mailed within 7-10 business days. Please remember if you used a credit card that you will receive the credit within a timeframe which is completely dependent on your card issuer's policies.
Send us an email at [email protected]
ShopAnanke.com reserves the right to revise or amend this policy at any time without advance notice or advertisement. We reserve the right to limit or refuse any refund or exchange.